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Frequently Asked Questions

How do I get a quote for the piece of furniture I want?
In order to give you a quote these are the things you need to tell us:

  • The dimensions of the piece of furniture you want. That is, how long, how high, and how deep?
  • The layout of the furniture. For example, how many doors, drawers, shelves and special features are in the piece you want?
  • What would you like it made out of? For example, manufactured from our range of solid timbers, veneers, painted finishes and laminates.

Will you come out to my place to measure and quote?
Yes. We are more than happy to come out to your premises to measure and quote as well as offer advice on the appropriate piece of furniture to suit your needs.

Can you colour match to a piece an existing piece of furniture?
Yes, we use polishers who are experts in matching to your existing pieces

How long will it take for my furniture to be delivered?
On average, our lead times are 6-8 weeks from placement of order.

Do I need to pay a deposit?
Our usual policy is 30% deposit on placement of order and the balance due on delivery. On some occasions a larger deposit may be necessary due to special materials and/or components.

Will you copy a piece of furniture I have seen elsewhere?
No. We will not copy it exactly. But if you need it a different colour, size or layout, then we can custom build it.

Do you have a showroom?
Yes. We have a number of examples of work we can produce on display. However, given that we custom build to individual needs it is impossible to display all our work. We do have a comprehensive display screen of many of the pieces of work we have done for you browse through.

Will you sell your floor stock?
Absolutely! If it you like, it yours!!

I work during the week, can I see you out of offices hours?
All of our consultations are by appointment, just call to arrange a suitable time.

I have my own timber, will you use it to make my furniture?
Yes, on most occasions we can, subject to an inspection and suitability of the timber.

I want to finish the furniture myself. Will you supply it raw?
Yes, we are happy to supply the furniture raw.

How can make payments?
We accept cash, cheques, visa, mastercard and electronic funds transfer. We do not offer a layby or interest-free option.